Right of withdrawal

You have the right to cancel this contract within fourteen days without giving any reasons. The cancellation period is fourteen days from the day on which you or a third party named by you who is not the carrier took possession of the last goods.

In order to exercise your right of withdrawal, you must contact us (Outstanding Marketing, Brunnenstr. 23, 67112 Mutterstadt, Deutschland / Germany, Tel.: +49 157 52484373, E-Mail: by means of a clear declaration (e.g. with the letter sent by post or email) about your decision to withdraw from this contract.

In order to meet the cancellation period, it is sufficient that you send the notification of your exercise of the right of cancellation before the cancellation period expires.

Consequences of revocation

If you cancel this contract, we will have to pay to you all payments received from you, including delivery costs if these have been paid by you (except for any additional costs arising from you choosing a method of delivery other than have chosen the cheapest standard delivery offered by us) immediately and at the latest within fourteen days from the day on which we received notification of your cancellation of this contract. For this repayment we use the same payment method that you used for the original transaction, unless something different was expressly agreed with you; under no circumstances will you be charged any fees as a result of this repayment.

The following applies to goods that can normally be returned by post due to their nature:
We may refuse repayment until we have received the goods back or until you have provided evidence that you have sent the goods back, whichever is the earlier.
You must return or hand over the goods to us immediately and in any case no later than fourteen days from the day on which you notify us of your cancellation of this contract. The deadline is met if you send the goods before the fourteen day period has expired.
You bear the direct costs of returning the goods.

The following applies to goods that cannot be returned normally by post due to their nature:
We pick up the goods. You bear the direct costs of returning the goods. The costs are estimated at a maximum of around 150 EUR.

You are only liable for any loss in value of the goods if this loss in value is due to the handling other than what is necessary to establish the nature, characteristics and functionality of the goods.

§ 9.2 Exclusion of the right of withdrawal

The right of withdrawal does not apply to contracts

  • for the supply of goods that are not prefabricated and for the production of which an individual selection or determination by the consumer is decisive or which are clearly tailored to the personal needs of the consumer;
  • for the delivery of sealed goods which are not suitable for return for health protection or hygiene reasons if their seal has been removed after delivery;
  • The right of withdrawal expires prematurely in the case of contracts for the provision of digital content that is not on a physical data carrier and which obliges you to pay a price if we have begun to fulfill the contract after you have expressly agreed that we will start fulfilling the contract before the end of the withdrawal period begin, you have confirmed to us that you are aware that your right of withdrawal expires upon the start of the fulfillment of the contract, and we have provided you with corresponding confirmation on a durable data medium.